The first meeting is called a choice appointment. During this appointment we will ask you questions about what is happening in your life and how you are feeling.
Some questions are to make sure you are safe whilst others will be about your specific difficulties. Choice appointments are a ‘two-way discussion’, which means it is not just about us asking you questions but also a chance for you to ask us things and talk about your worries.
- Your appointment will last between 45 minutes and one hour.
- It will include you, people who work for us and members of your family or carers. If you would like to bring anyone else, you can.
- You might find it useful to write things down about how you feel and what you'd like to know before your appointment, so you don't forget anything.
- At the end of your choice appointment you should feel you have enough information to choose what help you would like from us. Don't worry if you don't feel ready, we can decide based on what you've told us and then when you feel ready to make any changes to the plan, you can.
- If we agree that we are not the best people to help you, we will discuss the other options available to you. This could be a local youth service, counselling organisation, or group.
If we can help you further, you will be offered partnership appointments, where we will work together to help you feel better over a period of time.
We typically help people over an average of seven to eight meetings. You may be seen for fewer or more appointments. Sometimes people are also offered medication to help them feel better.
Spending time at one of our hospitals
Some people experience such a level of distress that they need to spend some time being closely supported by specially trained workers away from their home. This is often at a hospital built just for children and young people where you can stay overnight while you get better.